Other Questions

Other FAQs, tips & tricks and more

Moving Premises Or Change Of Ownership

• Request account and data deletion

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Other

• 3G network shutdown - find out more
• I want to measure the house load and generation, but the solar inverter is on the shed
• Solar Maximiser - Terms and Conditions
• Guide to switching plans: how to get what you want when talking to electricity providers

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Articles

• The previous owner has left the Solar Analytics device in the switchboard. How do I access the Dashboard?10 July 2026
• I want to move my Solar Analytics device to my new premises. What do I need to do?10 July 2026
• Over-voltage issues10 July 2026
• I am producing more energy than I am consuming, so why do I still have an electricity bill?10 July 2026
• How to update your Solar Energy System Details on the dashboard?10 July 2026
• Solar Analytics Integrated - what you need to know10 July 2026
• Why is my sub-circuit not included in the total consumption?10 July 2026
• Why is my performance result in my Monthly Report different from the value displayed on my Performance page?10 July 2026
• Why is my data inverted and how to fix this?10 July 2026
• Why Does My Data Look Inconsistent/Unstable ?10 July 2026
• I was on a no shoulder tariff and now I see a shoulder period. What happened?10 July 2026
• I have an existing TOU tariff with shoulder rate disabled. Why are my savings values different?10 July 2026