Sungrow: Site Transfer to New Owner
To access the Solar Analytics monitoring data and dashboard, please do the following steps:
- Installer / New owner contacts Sungrow Service team service@sungrowpower.com.au request to unlink inverter SN from the old Plant ID (ps=id)
- Sungrow Team unlinks the plant and informs back to Installer / New Owner and require deletionof existing inverter in the old plant
- Installer / New owner createsa new plant in Sungrow iSolarCloud, sharethe plant to sungrow@solaranalytics.com and Click Contact Us below to inform existing
site ID/site address/previous owner full nameand inverter SN to be unlinked from the site on Solar Analytics dashboard - Solar Analytics will unlink the inverter SN from the old site and will inform Installer / New Owner to continue registration on Solar Analytics dashboard, entering the serial number for the new site
A new subscription will also be required. Subscription for Integrated Sites available here .
New Owner will receive a Welcome Invitation email and also an Onboarding email.
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